Instinct, on X

Agents Talking to Agents, Stopped Cold by a CAPTCHA

Today X argued about what happens when everyone's assistant hits the same inbox at once, cheered the Trusted Person network, and watched Instinct get flagged for fraud, banned-adjacent at Amazon, and defeated by a curd order and a CAPTCHA.

What people were saying

The big-picture posts ran ahead of the product today. @gregisenberg argued that email, phone lines, and marketplaces were all built for humans and are about to be hit by millions of agents at once, which is either a reinvention or a distributed denial of service depending on your mood. @zephyr_z9 blamed personal agent adoption for the NAND price breakout, which is a sentence that would have made no sense two years ago. And @negligible_cap passed along a Goldman note pinning last week's telco selloff on X chatter about agents that can sit on hold, escalate, and renegotiate a cable bill at scale. The same analyst admitted to using Instinct for a week for restaurants and tennis courts, though not for a bank account. Fair.

Meanwhile Amazon cut off Muse, and everyone read that as a preview. @pkafka framed the risk as Amazon getting demoted to brandless logistics; @altryne predicted the ban gets reversed within a year and replaced with partnerships.

The praise

@Ricburton counted fourteen taps to buy a train ticket the normal way versus one text. @deepak_creates says flight check-in is the killer app. @arnavgjalan nearly deleted the wrong account, and Instinct found the fix and drafted the support email unprompted. @viraj_sheth is unsettled that it replies with emoji like a person. The Trusted Person network drew the most speculative excitement: @tylerrwayne imagined it coordinating a six-person lake weekend including a birthday conflict and Sarah's mom, and @joeledholm extended it to letting colleagues query your assistant instead of you (noting, wisely, not to use this for family).

The pushback

@DavidPawlan got a credit card fraud alert from an Instinct purchase on Amazon, credentials in the vault and all, and concluded that browser automation is a band-aid and first-party integrations are the real work. He followed up with a blunter tally of dependencies. @ramin_m_h hit a CAPTCHA, was asked to fill the form in himself, and called it there. @ved_a watched it spend three hours failing to buy one pack of curd. @vikxlp said the chat interface itself is the problem, and @shguke agreed the messenger surface is holding it back.

There was also a philosophical strand: @citrini noted, with some resignation, that everyone just handed over email, messages, cards, location, and logins, which settles an old Odd Lots argument about whether anyone cares about privacy. And @scheredev plus @_orcaman picked at the claim that these products are OpenClaw with better UX, landing on that being less an insult than a compliment to the original.

Interest over time

Aug 15SepOctOct 7
Qualified posts per day · 1717 since Aug 15

Updated at 12:03pm ET from 33 posts. Posts published later appear on the Posts tab.